Terms & Conditions


Please note that PI’A reserves the right to end any promotions, sales or discount offers at any time. Please contact us at customers@p-ia.com if you have any enquiries.


By placing an order with PI’A, you are responsible for original shipping charges (unless you qualify for free shipping or we are offering a free shipping promotion), all applicable taxes, customs and duty import fees and the cost of return shipping back to PI’A for exchanges and refunds. This also applies to any shipments that are refused by you at delivery.  You can see more information about shipping here.


While PI’A makes every attempt to ensure that the online store reflects the availability of stock, sometimes an item shown to be available may be out of stock. If an item you order is out of stock we will contact you as soon as possible and, based on your preference, either cancel and refund that particular item or the entire order.


Only one coupon can be applied per purchase; code combinations are not accepted.  Codes are one use per customer unless otherwise stated.
PI’A takes no responsibility for coupons that were not applied during the checkout process and discounts cannot be refunded after the fact. If you're having troubles with a coupon or promotion please contact our customer care team and we're happy to walk you through the process.


All campaign images seen on a model and product images with clothing worn by a model on the PI’A website are copyright of PI’A and under no circumstances available for use by other entities without express written consent from PI’A. The same applies for all PI’A social media platforms.  For all enquiries regarding these images please contact us.


Need help? Feel free to email us at any time at hello@p-ia.com or contact us via our Contact page.


PI’A is committed to protecting the personal information you provide to us. We will only use your personal information in order to provide a service to you. We will not share or sell this personal information with any other organisations. However, we may disclose personal information to our service providers who assist in providing a service such as delivery or customs.
We will only use your personal information for the purpose it was intended and to provide you with information about PI’A related services that we believe you may be interested in. If you no longer wish to receive any information or correspondence from us, please unsubscribe from our email or email us to assist you with this process.
You can view our entire Privacy Policy here.



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