By placing an order with PI’A, you are responsible for original delivery charges (unless we are offering a free shipping promotion), all applicable taxes, customs and duty import fees. This also applies to any deliveries that are refused by you at delivery. Return shipment fees for refunds and exchanges are also the responsibility of the customer.
FLAT RATE EXPRESS DELIVERY
For delivery to Hong Kong = USD 5.
For delivery to Macau & China = USD 10.
For delivery to Singapore, Malaysia, South Korea, Taiwan, Thailand and Vietnam = USD 25.
For delivery everywhere else = USD 35.
NEXT DAY DISPATCH
CUSTOMS TAXES & DUTIES
All applicable customs fees, taxes and duties are the sole responsibility of the customer. Customs authorities require that we state the true retail value of your order directly on your package. It is at the sole discretion of your country's customs agents to charge you taxes and/or duties before releasing your package. Note, in rare occasions, customs agents may delay delivery of some packages.